Privacy policy

Privacy Policy

Last updated: March 7, 2026

At Demandlab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you visit or make a purchase from our website.

Our store is hosted by Shopify, which provides the secure platform that allows us to sell products and process orders.

By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

When you visit our store or place an order, we may collect certain information needed to provide our services.

Personal Information You Provide

This may include:

Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through our payment providers)

Automatic Information

When you browse our website, we may also collect:

Device and browser information
IP address
Pages visited and actions taken on the site
Cookies or similar tracking technologies

This information helps us improve the shopping experience and ensure the website works properly.

How We Use Your Information

We use your personal information to:

Process and deliver your orders
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and keep our store secure
Send promotional offers or marketing emails (only if you choose to receive them)

We do not sell your personal information to third parties.

Payments and Security

All payments are processed through secure payment providers integrated with Shopify.

Your payment information is encrypted and handled directly by the payment processor. We do not store full credit card details on our servers.

While no system can guarantee 100% security, we take reasonable measures to protect your information and maintain a secure shopping environment.

Sharing Your Information

We may share your information with trusted service providers who help operate our store, such as:

Payment processors
Shipping and fulfillment partners
Website hosting and analytics providers

These partners only receive the information necessary to perform their services and must protect your data.

We may also disclose information if required by law or to protect our legal rights.

Cookies and Tracking

Our website uses cookies and similar technologies to:

Remember items in your cart
Improve website performance
Understand how visitors use our site
Provide relevant advertisements

You can disable cookies in your browser settings if you prefer.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to your personal information
Request corrections to inaccurate data
Request deletion of your personal information
Opt out of marketing communications

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page.